Shipping & Delivery

What is your delivery policy?

An estimated delivery date will be provided after your order is placed. These dates vary due to carrier shipping practices, delivery location and the items you order. Products may be delivered in separate shipments.

You will be notified of the estimated delivery date in a confirmation email. (Not available for in-store orders unless email address is submitted.)

Digitalin Electronics Mart India catalog, website and retail businesses are operated within the contiguous India for customers within India and therefore do not ship or bill to international addresses. Digitalin Electronics Mart India delivers to street addresses (not P.O. Boxes or APO/FPO) in the contiguous India only.

Certain Digitalin Electronics Mart India items may ship directly to you from the product vendor or manufacturer. In many instances, delivery personnel will deliver your order to your entrance. Other items are prestocked at warehouses around the country and delivered by a common carrier. For these items, a loading dock is needed. If one is not available, delivery personnel will bring your order to the tailgate of the truck; you will be responsible for unloading the items and bringing them into your building.

What are my delivery options?

You can have your items delivered to your home or office

How much does it cost to have something delivered?

Minimum order shipping fees are determined by your Rewards program earning tier:

  • Non-Member – Rs. 2500 minimum
  • Base Member – Rs. 2500 minimum
  • Premier Member – Rs. 2500 minimum
  • Elite Member – No minimum
  • Digitalin Electronics Mart India Plus Member – No minimum

Orders that do not meet the minimum will be charged a Rs. 3000 shipping fee.

Additional handling or carrier fees may be applied based on products ordered.

What is a Handling Fee?

Digitalin Electronics Mart India may apply a non-refundable handling fee on products based on their dimensions, weight, or other criteria. This fee will be displayed on applicable items within the search and browse pages, the product page and the cart and checkout flow. 

What is a Carrier Fee?

Carrier fees may be applied on orders delivered by DHL or FedEx based on the delivery area, dimension/weight of the ordered products, or other criteria. Any applicable Carrier fees will be displayed when viewing your Cart and in your Order Summary at Checkout.

Can I purchase multiple items at the same time but have them shipped separately?

Unfortunately, no. That said, we might ship your items separately based on availability, or if they’re coming from multiple suppliers. If you don’t want all your items at the same time, we suggest putting in separate orders.

I won’t be available to accept my delivery. What do I do?

If you’ve already placed an order with us, we may be able to reschedule your order for a different delivery day that’s more convenient for you.

  • If you would like the driver to leave your products (e.g., on the front steps), fill out the Driver Release Agreement. The driver must take the note as proof of authorization. If you don’t post a Driver Release Agreement, the driver will decide whether or not to leave the order unattended.
  • Contact us by selecting the Contact Us button located in the gray section above this article, right of the Search help topics bar.
  • If the delivery cannot be made, your order will be returned to the local delivery center and another attempt will be made.

I live right near a Digitalin Electronics Mart India Retail store. Can they just deliver my order?

Same-day delivery is available through InstaCart. Click here for more information.

We also rovide fast and free delivery (excluding Oversized items) on in-store kiosk orders or when you place an order. Eligible items only. Handling and carrier fees may apply. The order is shipped pending credit approval and product availability. You will be advised of the expected date of delivery at the time you place your order.

Can I place an order online and pick it up in a retail store, rather than having it delivered to my home or office?

Looking for more information on your store pick up order?

Visit our Buy Online Pick Up in Store article  

There is no additional fee for ordering online and picking up at a Digitalin Electronics Mart India retail store. Free delivery is available on eligible items. A non-refundable handling fee may be applied to items that require special handling.

How do I check if an item is available in a Digitalin Electronics Mart India retail store?

If an item is available in stores, we will let you know on that product’s page. Click the Check other stores link to check availability at another Digitalin Electronics Mart India retail store near you.

Some items will be available for in-store delivery. Click the Pick up in store button on the Cart page. You can use the Change link next to the store address to choose the location you would like to pick up your order from.

Please note: Prices in Digitalin Electronics Mart India may vary. Availability is not guaranteed and is subject to change.

Can I just pay the driver for my order?

At this time, we do not accept C.O.D. orders.

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